Commercial restaurant kitchen after service
Live dispatch · Restaurants only

When a restaurant goes down,we move.

RestauRun keeps restaurants running.

24/7 response · Restaurants only · One accountable company

Trusted by operators

National brands · Denver independents

Chipotle Mexican Grill
P.F. Chang's
Jimmy John's
Burger King
Marco's Pizza
Earls Kitchen + Bar
Le Bilboquet
Urban Egg
White Pie
Dos Santos
Colonna's Pizza
Metropolitan Bar & Grill
Block & Bottle
Ramen
CD's Wings
Sliceworks
The real problem

The repair is only one piece.

Downtime grows in everything that happens around the repair.

  • The right person.
  • The right diagnosis.
  • The right part.
  • Access after hours.
  • Approvals.
  • Another trade.
  • A supplier.
  • Transportation.
  • Someone willing to make the decision.

We own everything between failure and uptime.

Category difference

Same incident. Different question.

Facilities platform

How do we route, manage, approve and document the work?

Contractor

How do we repair the asset within our trade?

RestauRun

What is the fastest safe path back to restaurant uptime?

The question changes the solution.

Incident / Hot side

Part unavailable for 48 hours.

Is that really the answer?

Normal path

Oven fails

Technician diagnoses

Part unavailable

Order part

Wait 48 hours

Return

Repair

Restaurant adapts around the failure.

RestauRun

Oven fails

Six paths fire simultaneously

Source

Who else has the part?

Substitute

Is there an approved equivalent or supersession?

Donor

Does a down or stored matching unit contain what we need?

Move

Can a part or entire unit move from another location?

Temporary

Can we deploy replacement cooking capacity?

Operate

Can production be safely rerouted until permanent repair?

Fastest safe path to uptime

RestauRun doesn't stop when the normal repair path stops.

Capability logistics

Move whatever solves the problem.

RestauRun determines what needs to move—and moves it. Technicians, parts, equipment, expertise, or temporary capacity.

TechnicianRestaurant
PartTechnician
ExpertiseTechnician
OvenRestaurant
ProductAnother location
Donor componentRestaurant

Move the solution. Not the scarce technical labor.

The Question Engine

Most systems ask, “Who handles this repair?”

We ask, “What has to happen for this restaurant to keep operating?”

Better question. More possible solutions. Less downtime.

Input

Restaurant incident

01 / Ask the right question

What has to happen for this restaurant to keep operating?

02 / Generate paths in parallel

Repair · Source · Substitute · Borrow · Move · Replace · Work around

03 / Assemble the resources

Person · Expertise · Part · Equipment · Access · Logistics · Authority

Uptime

Learn what worked.

Every incident makes the Question Engine better.

Walk-in refrigeration service after restaurant hours
After close · Walk-in down

The restaurant is closed.The clock isn't.

Food is warming. Tomorrow's prep is at risk. The manager is still there. The supplier is closed.

This is when RestauRun was built to work.

Call live dispatch
Response standard

One incident. One accountable path.

No simulated dashboard. No invented clock. Just the work required to move a restaurant from failure back to operating.

  1. 01Call received
  2. 02Right capability deployed
  3. 03Diagnosis underway
  4. 04Part identified
  5. 05Inventory located
  6. 06Access secured
  7. 07Part moved
  8. 08Repair completed
  9. 09Restaurant running
Execution

Twelve scopes. One response.

Different problems. One outcome: uptime.

We don't care which box the problem belongs in. We care whether the restaurant is running.

Founder DNA

Built by refusing to accept "tomorrow."

RestauRun was built in real restaurants, under real pressure, by solving the problems other systems could not move fast enough to solve.

When the normal path failed, we found another one.

That tenacity became the operating model.

Read the founder story

Whatever stands between the problem and uptime becomes our problem.

PeoplePartsAccessLogisticsApprovalsInformationExecution

We find a way.

Built to learn

Repair is where we started. Uptime is what we're building.

Every incident teaches RestauRun more about the equipment, the failure, the people, the parts, and the path that actually worked.

Resolve faster today. Prevent more tomorrow.

Something down?

We're already moving.

One call · One accountable company · One outcome

Call +1 (303) 704-5637

Keep restaurants running. Period.

Call dispatch · +1 (303) 704-5637